Set whether the administrator allows the customer engineer to operate the remote panel using the remote diagnosis system.
Set the following items as necessary.
Category | Network / Security | |||
Location | Machine | - | ||
Printer driver | - | |||
Application | Web Connection | |||
Required options | - | |||
Required items | - | |||
Setting items | [Client Setting] | [ON] | Allows remote panel operation for customer engineer. | |
[OFF] | Prohibits remote panel operation for customer engineer. | |||
[Server Address] | Sets the server address. To enter the host name, select the [Please check to enter host name.] check box. | |||
[Port Number] | Sets the port number. Range: 1 to 65535 Default: 443 | |||
[Connection Timeout] | Sets the time required to interrupt a connection. Range: 20 sec. to 300 sec. Default: 60 sec. | |||
[Certificate Verification Level Settings] | ||||
[Validity Period] | [Confirm] | Checks whether the certificate's expiration date is valid. | ||
[Do Not Confirm] | Does not check whether the certificate's expiration date is valid. | |||
[CN] | [Confirm] | Checks whether the CN (Common Name) of the certificate matches the server address. | ||
[Do Not Confirm] | Does not check whether the CN (Common Name) of the certificate matches the server address. | |||
[Key Usage] | [Confirm] | Checks whether the certificate is used according to the intended usage approved by the certificate's issuer. | ||
[Do Not Confirm] | Does not check whether certificate is being used according to the usage approved by the issuer of the certificate. | |||
[Chain] | [Confirm] | Checks whether there are any problems in the certificate chain (certificate path). To confirm the chain, refer to the external certificate managed in the system. | ||
[Do Not Confirm] | Does not check whether there are any problems in the certificate chain (certificate path). | |||
[Expiration Date Confirmation] | [Confirm] | Checks whether the certificate has expired. | ||
[Do Not Confirm] | Does not check whether the certificate is lost. | |||
[Synchronize WebDAV Client Setting] | [ON] | Synchronizes with the WebDAV client setting. | ||
[OFF] | Does not synchronize with the WebDAV client setting. When selecting this option, set the [Proxy Settings] described later. | |||
[Proxy Settings] | ||||
[Proxy Server Address] | Set the proxy server address. To enter the host name, select the [Please check to enter host name.] check box. | |||
[Proxy Server Port Number] | Enter the port number of the proxy server. Range: 1 to 65535 Default: 8080 | |||
[User Name] | Sets the user name of the proxy server that communicates with this system when performing WebDAV transmission. Up to 63 single-byte characters can be entered. | |||
[Password] | Sets proxy server password that communicates with system when sending via WebDAV. To change the password, select the [Password is changed.] check box. | |||
[Launch Remote Panel from vCare] | [Allow] | Allows the customer engineer to start the remote panel. | ||
[Restrict] | Prohibits the customer engineer to start the remote panel. | |||
[OK] | Applies the setting. | |||
[Cancel] | Cancels the setting. | |||
Remarks | - | |||
Reference | - | |||
Screen access | Web Connection - [Network] - [Remote Panel Settings] - [Remote Panel Client Settings] |